> Full-service ownership means that people take responsibility for supporting the software they deliver, at every stage of the software/service lifecycle. That level of ownership brings development teams much closer to their customers, the business, and the value being delivered. > **Teaching engineers how to code, ship, and own their services in production dramatically improves your organization's ability to ship features quickly to the right people at the right time. --- ## References - [Full Service Ownership](https://ownership.pagerduty.com) (2019) by PagerDuty